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WHY WCN?

WCN’s best-in-class service supports your business and your candidates. In addition to the most functionally rich and easiest to use solution on the market, WCN differentiates itself from its competitors via its outstanding service and support offering.

Best-in-class support

We offer the highest level of support to our customers and their candidates. A combination of software and recruitment expertise forms the backbone of our Support Services.

Knowledge sharing

Knowledge sharing

WCN organises quarterly seminars where our clients share their experiences with other organisations. Sector specific user groups are also run by WCN with ideas feeding directly into product development.

Ability to self-configure

Ability to self-configure

WCN'€s best-in-class self-configuration tools enable users to implement changes themselves as they want from both a recruiter and a candidate perspective, adding to the overall recruitment application experience.

Ongoing support

Ongoing support

WCN supports its clients 24-7, with tailored service levels available to both your candidates and recruiters.

Custom configuration

Custom configuration

We provide flexible solutions that can be configured rapidly at high quality and value for money.

Account management

Account management

WCN provides both a dedicated account manager and Prince II project manager to its accounts.

Best practice reviews

Best practice reviews

WCN offers bi-yearly strategy reviews led by its consultants, focusing on industry best practices, new trends and recently developed functionality.

Constant system maintenance

Constant system maintenance

WCN works tirelessly to ensure the system evolves with your changing business needs and a stream of system enhancements are always made available via a fortnightly release schedule.

Driving innovation for 20 years

Our 20-year pedigree in recruitment technology makes us cutting-edge. Our offering includes extensive large scale project experience, outstanding customer service, commitment to innovation and a proven track-record in creating significant savings and transformational difference for its customers. WCN’s vision is to help our customers to be able to recruit the best by:

Focusing on security and data protection

WCN has been accredited to the high standards set by the Risk Management and Accreditation Documentation Set (RMADS) to provide full accountability for risk management decisions. Security and data protection is a high priority for many of our clients and as such is something we prioritise and take extremely seriously. 

Providing intuitive systems at the forefront

Recruiters always have access to intuitive interfaces. These are simple-to-use and encourage increased usage across all roles throughout organisations, allowing users to focus on the task in hand.

Providing assistance every step of the way

Dedicated assistance networks mean extensive support (on or offline) always available to ensure candidates and recruiters receive the help they need from our dedicated support helpdesk.

Focusing on user-friendliness as paramount

With over 50,000 applications received per week, WCN ensures a focus on ensuring applications using our systems are best-in-class when it comes to user friendliness.

Utilising government-endorsed best practice

Take advantage of readily available best practice processes and solutions to guide you through an implementation and eventually help with reducing recruitment time, cost and burden on resources.

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